The majestic south shore of Puerto Vallarta is buzzing with great activity and growth offering more employment, hotel rooms and real estate opportunities for 2016 and beyond. With the recent opening of more high-end hotels to lure more people to where the jungle meets the sea, South Shore Vallarta is gaining great momentum in the hospitality industry, proving that this area is truly the place to be.
Meet the personalities who are running the sensational giants of the hotel industry that grace Puerto Vallarta’s south shore from Mismaloya, Garza Blanca and Conchas Chinas. Investing long hours, sacrifices and their drive for excellence, the south shore GMs all love what they are do, making south shore Vallarta one of the best tourist destinations in Latin America.
Mynor Espinoza – HOTEL MOUSAI
The brand new Hotel Mousai, the first and only AAA 5 Diamond Resort in Puerto Vallarta, is managed by Costa Rican Born, Mynor Espinoza.
Who are your main clients?
Hotel Mousai attracts guest over 18 years old who are looking for something modern and luxurious with tailored experiences. They tend to be educated world travelers who are set on discovering new destinations and encounters with quality and chic design.
What is the most remarkable thing about your hotel?
The Mousai brand seeks to awaken the senses of our guests and create memorable experiences that break the mold of beach vacations. The feedback we get from our guests when they leave is incredible, showing us that we are constantly achieving our promise to exceed expectations.
What do you like most about Puerto Vallarta’s South Shore?
Vallarta’s South Shore offers a great opportunity for development. The contrast between the mountains and the sea make this area a privileged place to be located. It won’t be long before everyone recognizes the south shore as the diamond zone of Puerto Vallarta.
What is your greatest daily challenge?
The operation of any hotel brings many great challenges. For me, my main focus is on guest satisfaction and creating those memorable “wow” experiences every day. Another important part is ensuring that our employees are inspired by their jobs, providing ongoing professional development.
Antonio Machain – HYATT ZIVA PUERTO VALLARTA
Originally from Tepic in the Mexican state of Nayarit, Hyatt Ziva’s Antonio Machain moved to Puerto Vallarta in 1985.
Who are your main clients?
In principle, the Hyatt Ziva Puerto Vallarta offers an all-inclusive concept that captures the fun and excitement that goes along with a traditional beach vacation. Therefore, our customers are guests of all ages, families and couples looking to relax and have fun in an atmosphere of all-inclusive luxury.
What is the most remarkable thing about your hotel?
The resort opened last December and the official opening took place on February 24 this year, after performing a renovation and expansion project with an investment of $ 20 million dollars. Hyatt Ziva Puerto Vallarta not only brings a well-known global brand to this destination, but it has reused and preserved one of the most beautiful tourist sites on the south shore.
What do you like most about Puerto Vallarta’s South Shore?
Anyone familiar with Puerto Vallarta knows the benefits of this privileged area with its beautiful setting between sea, mountains and rivers. I also enjoy the exclusivity of its residential areas, beaches, proximity to the center of Puerto Vallarta and the priceless view of the sunsets here. The highlight further south of our resort is the natural and ecological beauty that makes the south shore an attraction for visitors in search of adventure on land or sea. It’s also ideal for those looking for a home away from home.
What is your greatest daily challenge?
At the Hyatt Ziva in Puerto Vallarta we are focused on the satisfaction of our guests. Our daily challenge is to achieve the levels of quality and service to suit the changing tastes of the discerning guests who stay with us so that they leave knowing they are our main reason for being.
Marc Dobbels – GARZA BLANCA PRESERVE RESORT & SPA
French-born Marc Dobbels from Toulouse, moved to Puerto Vallarta two years ago following his time at the Ritz Carlton in Tenerife, Canary Islands.
Who are your main clients?
We mostly receive guests from the United States and Canada who are looking for that special touch which only Puerto Vallarta can offer. Here our clients can integrate with the real Mexico. We are also developing presence in the national market among Mexicans looking for class and luxury.
What is the most remarkable thing about your hotel?
The moment you step foot on our resort, you will feel the kindness of our staff. Our aim is to make our guests feel totally welcome and pampered; our staff are the backbone of this sense of comfort. Our team do not come here to work, they come to be part of something greater, to care for our guests like they were family.
What do you like most about Puerto Vallarta’s South Shore?
I live in Nuevo Vallarta and therefore cross both neighborhoods daily; when I reach the gas station where the South Shore highway starts, it’s like I am taken into another world: nature, jungle, gorgeous blossom. Every single day that I drive along this highway to Garza Blanca I am inspired by how beautiful it is.
What is your greatest daily challenge?
I don’t have any daily “challenges,” nor monthly or yearly. Why? Because I really enjoy what I do. Loving your job turns challenges into pleasures. When I see our guests lounging on the day beds, all relaxed and happy, it really makes me smile; or when they are about to leave and I hear their comments saying “Marc, thank you so much for this time” etc, it is truly wonderful. If we experience challenges, well it is our job to fix them.
Alberto Landeros Estripeaut – GRAND FIESTA AMERICANA
Born in Mexico City, Alberto Landeros Estripeaut grew up on the island of Cozumel in the Mexican state of Quintana Roo, having now enjoyed just over 3 months living in Puerto Vallarta.
Who are your main clients?
Conforming to our adults only concept, the hotel attracts couples, groups of friends or families, wedding parties and incentive groups looking for a new hotel experience with cutting-edge entertainment and cuisine that generates unforgettable moments. The age range of our guests is between 30 and 50 years old.
What is the most remarkable thing that has happened at your hotel?
The most wonderful thing has been watching its “birth,” having been part of its opening, and being part of the best hotel team in Puerto Vallarta.
What do you like most about Puerto Vallarta’s South Shore?
I think it’s the most beautiful part of Puerto Vallarta; the varying hues of the sea and the incredible green of the mountains are important elements that have influenced the concept of our hotel. Together we have created an atmosphere that fosters romance and a vibe that seduces, inviting you to stay with us.
What is your greatest daily challenge?
As in every opening, the challenge now is to ensure that each area, each department and each dining area follow the business processes 100%, fully complying with the standards and criteria established in the planning phase of the hotel. We have started surpassing the expectations of our guests, able to overcome the initial objectives, but each day brings new challenges and opportunities for improvement.